Terms and conditions

Terms and Conditions


Liability:   

Kontiki Kayaking reserve the right to change routes, itineraries or time schedules without prior warning, should the necessity arise. No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, weather or other causes outside the control of Kontiki. All such losses and expenses are the personal liability of the traveller.

Payments:   

Kontiki kayaking accepts the following methods of payments. Website Credit cards from Mastercard & Visa. There is no charge or service fee for processing credit card payments when tours or services are purchased on our website Kontiki.is

Cancellations:   

All cancellations must be made in writing and should be sent to kayak@kontiki.is  If it is not possible for you to send us your cancellation via email, please contact us by phone (+354.691.5663). Cancellations received less than 24 hours prior to tour departure will be charged in full.  Please note that other cancellation policies may apply if you have made your reservation through a third party.

Refunds:   

Tours purchased on www.kontiki.is are refunded when is requested at least 24 hours prior to departure. Once a tour or service has started no refunds are available. For tours purchased through travel agencies, please take your original voucher to the travel agency and they will issue a full refund after reconfirmation the tour cancellation with our office.

Warranties:

Kontiki kayaking tries its best to provide accurate information the website may contain inaccurate, incomplete, or out-of-date information. Kontiki takes no responsibility for errors or omissions in the content of the website, and makes no commitment to update such information.

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